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Planejamento
Referências
O autor encoraja todos os leitores a visitar a base de conhecimentos da ISWA (
-
wledge_base.html), que contém mais de mil artigos, apresentações e estudos técnicos, muitos dos quais foram uti-
lizados como fonte para a elaboração deste documento. Indicativamente, são propostos os seguintes para estudo:
1.
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tations, Stockholm, Sweden
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